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JOBS CUSTOMER SUPPORT DEALER WISHLIST

05/03/2024

Precautionary replacement CUBE PEDALS SLASHER

Dear CUBE customer,

Unfortunately, standard random product inspection has revealed that the pedals

  • 14388 – CUBE pedals Slasher (olive)
  • 14110 – CUBE pedals Slasher (black)

the pedal axle can detach from the pedal body due to a production defect.

14388 – CUBE pedals Slasher (olive)

ALL pedals of the color variant "olive" have the mentioned production defect, so all pedals delivered are affected by the replacement.

Figure 1: CUBE pedals Slasher – olive
Figure 1: CUBE pedals Slasher – olive

14110 – CUBE pedals Slasher (black)

However, only one batch of the "black" color variant is affected by the production defect.
Please check the width across flats of the hexagon socket on your pedals immediately before using the pedals again.

Figure 2: CUBE pedals Slasher – black

 

Figure 2: CUBE pedals Slasher – black

The pedals affected by the replacement can be recognized by the fact that the hexagon socket for pedal assembly has a width across flats of 8 mm (this is 6 mm on the unaffected pedals).

Figure 3: hexagon socket with 8 mm width across flats
Figure 3: hexagon socket with 8 mm width across flats

 

Figure 4: hexagon socket with 6 mm width across flats
Figure 4: hexagon socket with 6 mm width across flats

 

If your pedals are affected, please take them immediately to your CUBE dealer, who will replace them.

Do not use the pedals on your bike until then.

Please understand that we can only replace the pedals via the CUBE dealer. Unfortunately, it is not possible for us to replace them directly. We recommend the comparable product “ACID Pedals FLAT A1-CB” as a replacement product.

If you have any further questions, please contact us using the contact form available on our website:

CONTACT

We apologize for any inconvenience caused and thank you for your cooperation!

Best regards,
The CUBE team