01/04/2021
CUBE KICKSTAND CUBESTAND CMPT
Dear CUBE customer,
A problem has been identified with the height-adjustment bolt on the most recent batch of item #13817 CUBE Kickstand Cubestand CMPT.
The bolt was screwed too tight during factory assembly and is very difficult to loosen.
Please therefore use a conventional 4 mm hex key instead of a T-handle hex key when loosening the bolt as the added leverage enables a better transfer of force.
To prevent rounding off the six-sided recess, please also ensure the hex key is correctly and fully inserted into the bolt head.
Thank you for your understanding.
With kind regards,
Your Cube team